Allow me to set the scene. I own a very pretty lilac crocheted dress that I've had for years and I absolutely love it! One day a few months ago, out of sheer laziness, I decided to clean the dress in the washing machine instead of washing it out by hand as the instructions very plainly say. When I opened the door to the washer after the last cycle was complete, I pulled out the horribly mangled lilac mess you see pictured below. Needless to say, I was devastated. How could I have been so careless with my beloved dress?! With very little optimism, I searched the internet for someone who could repair crocheted items. I stumbled across the Thumbtack site and found Scarlett. Scarlett had one glowing review after another. It was apparent that she was a master at her craft. I didn't have a doubt in my mind those reviews were true. But given the condition of my dress, I didn't even think Scarlett had the ability to save it. In my mind, no one could fix that dress. It was impossible. But I still decided to give her a chance. I brought the dress to her, she looked it over. She indicated unhesitatingly that she could fix it. I, of course, was very doubtful but I appreciated her effort to try and fix my dress nonetheless. A couple months later, I hear from Scarlett. "Your dress is ready" she says. She explains that it took a little longer than usual to finish because she had a hard time finding the exact thread to match the rest of my dress. I made arrangements to pick up the dress. En route, I wonder how the dress will look but I have no expectations. Again, I'm just appreciative for her efforts to take on the seemingly (operative word) impossible task of salvaging my dress. As I walk into Scarlett's apartment, she goes to retrieve my dress. When she unfolds it and holds it up before me, I can not believe my eyes. MY DRESS LOOKS JUST AS IT DID THE DAY I BOUGHT IT!!! Scarlett had taken the mangled mess that I was certain could NEVER be repaired and transformed it back into the dress that I'd become so fond of! I know that my review is very long but I deemed it necessary to say all of this in order for people to fully understand just how completely AMAZING Scarlett is. All the reviews that praise her work - they're all true. Scarlett is phenomenal at what she does and I would recommend her in a heartbeat. I will definitely be using her again for my future alteration, sewing needs. In addition to being good at what she does, she is also very pleasant to deal with. By all means - enlist Scarlett for your alteration/sewing needs. I promise that you won't be sorry.