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Service
It’s free with no obligation to hire
Overview
Hired 21 times
13 employees
87 years in business
Payment methods
Cash, Check, Credit card
Photos and Videos
36 photos
Reviews
15 reviews
Amy m.
Window Treatment Installation or Repair
I have not yet picked up my shades but so far my interactions are positive.
Jun 10, 2018VerifiedMill End Shops's replyDear Amy, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Hopefully, you love your new shades. Customer experience and satisfaction is one of our primary goals, and your review reaffirms the hard work we put in every day. We count ourselves lucky for customers like you and we look forward to working with you again in the future! Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an even better experience next time. Sincerely, The Mill End Shops Team
Reginald T.
It was a very good experience. I did not feel pressured to purchase anything. I thought they were really concerned with doing a good job, which they did. We love are drapes and roller shades.
Feb 9, 2018Mill End Shops's replyThat's great! Glad to hear your experience with the Mill End Shops went well. What location were shopping at?
Jessica L.
Our salesperson Lydia was very helpful in picking out the right window covering and designing a custom covered headboard. The gentleman who did the installation was always punctual, careful and did a wonderful job.
Feb 9, 2018Mill End Shops's replyO wow that's that's awesome. It's so pleasant to hear good feedback. Lydia is great, she really is passionate about her projects.
Gary M.
Window Treatment Installation or Repair
Dave was very friendly and did a very good job reinstalling my drapes.
Aug 27, 2018VerifiedMill End Shops's replyDear Gary, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us – and we agree, Dave is truly a gem to have on our team! Customer experience and satisfaction is one of our primary goals, and your review reaffirms the hard work we put in every day. We count ourselves lucky for customers like you and we look forward to working with you again in the future! Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an even better experience next time. Sincerely, The Mill End Shops Team
Olga R.
Window Treatment Installation or Repair
Very happy with the work completed
Aug 30, 2018VerifiedMill End Shops's replyDear Olga, Thank you so much for taking the time to leave us this wonderful review. We are so grateful for your words. We are so happy you are satisfied with the final results! Customer experience and satisfaction is one of our primary goals, and your review reaffirms the hard work we put in every day. We would be more than happy to have you as a returning customer in the future. Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an even better experience next time. Sincerely, The Mill End Shops Team
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing varies, depending on the project. Our price is broken down by labor, materials, pick up and delivery, and installation.
- What is your typical process for working with a new customer?For apholstry and slip covers knowing the actual name of or having a picture of the furniture (so we can properly price the labor and know how much material you will need). With that information we then pick out the fabric (which we have a large selection of sample books in each location). For window treatments (drapes, cornices, swags, shade, blinds, and shutters) or any other stationary furniture we would need to come a do mesurments then speak to sales rep to design your custom decor.
- What education and/or training do you have that relates to your work?Mill End Shops is a family owned/run company. 4 generations ago Mill End Shops opened its doors in 1933. The knowledge of what we do has been passed down from generation to generation. The key to our success and skill set is to look at each project as an art project. Further more, with this mentality our passion really shows in the beautiful work we do.