Mill End Shops
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Did great work in the timeframe I needed and picked up/delivered my furniture at my house.Dec 28, 2019VerifiedMill End Shops's reply
Dear Christy J. Thank you so much for your 5 Star review! Since 1933 we have been serving the DMV area. One project at a time we try to make our customers as satisfied as you are. Customer satisfaction is so important to us. Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an ever better experience next time. Warmly, The Mill End Shops Team
From the selection of the fabrics to the delivery of the furniture, everyone at Mill End Shops was easy to work with. They did a fabulous job.Feb 12, 2018Mill End Shops's reply
It really makes life easy when you can relax, get into your own zone and just look through what can seem to be an endless amount of fabrics lol. Thank you so much for the review hope to see you again at the Mill End Shops.
I'm an Interior Designer and I highly recommend Mill End Shops. Elliot was very responsive and professional and I love how this project turned out.Jun 25, 2018VerifiedMill End Shops's reply
Dear Breanna, Thank you so much for taking the time to leave us this wonderful review. We are so grateful for your words. Elliot would be so thrilled to read your feedback. Customer experience and satisfaction is one of our primary goals, and your review reaffirms the hard work we put in every day. We would be more than happy to keep having you and your family members as a returning customer in the future. Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an even better experience next time. Sincerely, The Mill End Shops Team
Beautiful work. A pleasure to deal withJun 3, 2020Verified
Window Treatment Installation or Repair
I have not yet picked up my shades but so far my interactions are positive.Jun 10, 2018VerifiedMill End Shops's reply
Dear Amy, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Hopefully, you love your new shades. Customer experience and satisfaction is one of our primary goals, and your review reaffirms the hard work we put in every day. We count ourselves lucky for customers like you and we look forward to working with you again in the future! Please, reach us at (301) 587-5255 if you have any further comments or suggestions you wish to share, so that we can use your valuable feedback to deliver an even better experience next time. Sincerely, The Mill End Shops Team
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing varies depending on the project. The price is broken down by labor, material, pick up and delivery as well as installation.
- What is your typical process for working with a new customer?1) Share your inspirations, pictures, videos, etc. 2) Get introduced to our team of interior decorators 3) Select the fabric of your dream 4) Do the measurement yourself or we can send a professional to do it for you. 5) Place your order 6) Wait patiently: it is when your dream becomes a reality. 7) Schedule a delivery and/or installation date. 8) Enjoy your masterpiece!
- What education and/or training do you have that relates to your work?Mill End Shops is a family owned/run company. 4 generations ago Mill End Shops opened its doors in 1933. The knowledge of what we do has been passed down from generation to generation. The key to our success and skill set is to look at each project as an art project. Further more, with this mentality our passion really shows in the beautiful work we do.