FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Rates are based on the size of the space, scope of work, and any add‑on services requested (such as deep cleaning, carpet cleaning, or inside appliance cleaning). We also offer discounts for recurring cleanings and corporate contracts.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs and preferences. Then, we provide a detailed quote and schedule a cleaning date that works for you. On cleaning day, our team arrives on time, fully equipped, and follows a customized checklist to ensure every detail is covered. After completion, we do a walkthrough (if possible) or provide a report to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the use of eco‑friendly products, specialized stain removal, and safe handling of different surfaces. We stay updated on industry best practices to ensure the highest standard of cleaning.