If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
For 15 years, MattPro IT Solutions LLC has provided reliable IT support, computer repair, and virus removal for home users and small businesses. Our dedicated team of five is committed to making tech simple. We don’t just fix the issue—we take the time to explain what went wrong and provide clear guidance to prevent future problems. Whether you are dealing with a slow computer, malware, mobile device glitches, or printer frustrations, we bring expert service straight to you. Choose the option that fits your schedule: hassle-free service delivered right to your doorstep, or ship your device to us for a fast, reliable mail-in repair. Reach out today for friendly, professional IT support you can trust.
Overview
Current Top Pro
Hired 466 times
Serves Rockville, MD
Background checked
5 employees
15 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Computer & Device Support
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
131 reviews
5
95%
4
2%
3
0%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Amy v.
2 weeks ago
•
Hired on Thumbtack
I hadn't used my already aged laptop in TWO YEARS so it was pretty much dead. But MattPro IT came and picked it up, diagnosed the difficulties, ordered parts, kept in touch throughout with timely updates and brought it back to me in working condition. A thoroughly satisfactory experience!
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
James N.
Sep 10, 2026
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Hired on Thumbtack
My WiFi went up exponentially throughout the house! My wife now can work at home and we both enjoy better reception. I recommend MattPro IT highly
Details: Personal (Home) • Commercial (Office) • Network administration • Network setup and installation • Technology support • Router • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Nikole L.
Sep 26, 2026
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Hired on Thumbtack
Matt is very very kind and helpful. He continued to offer me support even after my repair was done. He really helped me get the best deal on parts and was VERY fair in repair costs.
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location
Computer Repair
Ranada K.
Sep 14, 2026
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Hired on Thumbtack
Did a perfect job with replacing my MacBook screen thank you so much!!!
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.
Computer Repair
Amritapreet S.
Aug 31, 2025
•
Hired on Thumbtack
He gave me a quote to fix my MacBook Air laptop and told me where to buy the replacement screen for my MacBook Air laptop I look to forward to him repairing my MacBook Air laptop when I have the money in the future to pay him to do it
Details: Mac (Apple) • Laptop • Cracked or damaged screen • My home, venue, etc.
Computer Repair
Credentials
Background Check
Matthew Procope
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Typically the price is generated based on the problem. I make a fair and reasonable price and will even allow price matching upon proof of quote given from other companies.
What is your typical process for working with a new customer?
Building a bond and trustworthy relationship as well as meeting the customer's expectations. Our job here at MattPro It Solutions is to have every customer understand what is needed to be done and happy with results of the completed task.
What education and/or training do you have that relates to your work?
Bachelors of Computer Science
A+ and Dell Certified Field Service Engineer