FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, honest, and based on the work needed, not inflated hourly estimates. We never charge hidden fees, and before starting any job, you always get a clear estimate. Repeat customers, seniors, and first-time clients who work labor-intensive jobs will also be eligible for a 5% discount.
- What is your typical process for working with a new customer?
We follow a simple and professional workflow: Quick conversation to understand the issue Provide honest recommendations and estimated cost Complete the work with high standards Ensure everything is tested and the customer is 100% satisfied No confusion. No pressure. Just straightforward, reliable service.
- What education and/or training do you have that relates to your work?
Our technicians are professionally certified and trained with hands-on experience in troubleshooting, repairing, and installing all types of appliances. We stay updated with industry standards, modern equipment, and best practices to deliver excellent results.