FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We offer multi-service discounts (e.g., window + gutter cleaning) and loyalty pricing for recurring clients. No hidden fees just clean homes and honest service.
- What is your typical process for working with a new customer?
1. Initial Contact: We respond quickly with a few questions or request photos to give you an accurate quote. (Or setup an in person estimate) 2. Estimate: We send a clear, itemized quote no pressure. 3. Scheduling: We’ll work around your availability and weather conditions. 4. Service Day: Our team shows up on time, fully equipped, and ready to deliver. 5. Walkthrough & Payment: We review the results with you, and you can pay by card, Zelle, cash, or check.
- What education and/or training do you have that relates to your work?
Our team is trained in safe ladder use, soft washing techniques, and pure water systems for streak-free glass. We've also received mentoring from experienced professionals in both commercial and residential exterior cleaning, and we stay current on industry best practices and equipment.