Steve was hired to to do what we thought was a simple tile job, replacing missing/damaged tiles to the shower wall in our recently purchased home. After removing the old tile, we were shocked to find out that the walls were totally rotted out! Upon further inspection he discovered the floor (and subflooring) under the tub was rotted also! The cause of all the water damage? Old, rusty deteriorated plumbing fixtures (pipes, drains faucets) that were hidden from plain view. Steve "held our hand" every step of the way, assuring us through his calm demeanor, expertise and skill as he spent the next three days tearing out all old bath and shower components (including floors and walls) and totally rebuilding and installing the new shower and tub! Knowing we were first time homeowners who just moved in, he was extremely generous with the bill he presented to us. We will definitely call on him for future repairs/remodel projects!