FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is scoped individually. After your consultation, you receive a detailed, line-item proposal covering design, labor, materials, permits, and protection, so there are no surprises. For insurance claims, we work directly with your adjuster and document scope to industry standards to restore your home to pre-loss condition.
- What is your typical process for working with a new customer?
Our interior design & build meeting is an immersive experience where we introduce ourselves and get to know you. We discuss your vision and get a better understanding of the needs of your project. We will explore your space, discuss design + build concepts, and get to know your budget and timeline. Once this is all discovered we will explain the next steps and follow up with you to ensure all of your questions are answered and create a plan to design + build for you. Basically, our process is: Welcome and Introduction Understanding Your Vision Exploring the Space Discussing Design Concepts Budget and Timeline Next Steps Closing and Follow-Up
- What education and/or training do you have that relates to your work?
SIDC HOMES is fully licensed and insured: Maryland Home Improvement Commission (MHIC) License No. 160149 District of Columbia Construction License No. DAPP24027245 Our team continues its education and training to stay current with building codes, manufacturer installation requirements, and IICRC restoration standards.