FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and transparent. I provide upfront quotes based on the scope of work, travel, and any special requirements. I do have a job minimum, and pricing may vary for same-day, holiday, or urgent requests. Discounts may be available for bundled services or repeat customers. No hidden fees.
- What is your typical process for working with a new customer?
First, I have a quick conversation to understand the job details, location, and timeline. I then provide a clear quote before scheduling. On the day of service, I arrive prepared, complete the work efficiently and safely, and make sure the customer is satisfied before wrapping up.
- What education and/or training do you have that relates to your work?
I’m currently a student at Towson University studying Information Technology, which has strengthened my problem-solving, organization, and attention to detail. In addition, I have hands-on experience from completing a wide range of service jobs that require efficiency, safety, and professionalism.