The Peoples Geek

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Computer issue

Computer type

Desktop or laptop

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Introduction: This is a family-owned computer repair shop located in Portland. We are a community based business, and are on the board of Portland Buy Local. We provide; virus removal, hardware repair, data recovery, and all things IT. We support small businesses with network security, firewall setup, server support, email troubleshooting, backup systems, recovery, and everything else a small business may need. We do not discriminate against Mac computers, so feel free to call us with your problems or questions! Don't get a tech, get a Super Hero! We love being geeks, helping people & knowing IT is our mantra.

Overview

Hired 38 times

4 employees

12 years in business

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

21 reviews

5

81%

4

14%

3

5%

2

0%

1

0%

Jeffrey K.

Aug 28, 2015

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Hired on Thumbtack

Network Support Services

David S.

Apr 5, 2016

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Hired on Thumbtack

Router Setup and Installation Services

Ashley L.

Aug 10, 2016

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Hired on Thumbtack

Computer Repair

Cathy C.

Aug 14, 2016

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Hired on Thumbtack

My laptop died, motherboard, hard drive and all. I did a search for computer repair and came up with Joshua at peoples geek, fairly close to my own home. He was fabulous, very accommodating, knowledgeable, and informative. He kept me in the loop constantly until we came to a solution. He found a great new laptop for me and downloaded all my old disks that were from an old back up, plus he got my Microsoft Office on because I have the security key. Since then, Norton 360 has restored all my old files, because I have an online restore service with them, and the files had just been backed up that very morning prior to the computer dying. I now have all of my old Pictures, documents, everything. I cannot be more pleased that I am now. I would recommend Joshua highly.

Computer Repair

Mark M.

Dec 6, 2016

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Hired on Thumbtack

My computer was repaired in a reasonable amount of time, and it has been working properly since I brought it home. I was initially quoted a repair charge of $75, but when I arrived to pick up my computer I was told the charge would be $125. As it turned out, their cleaning staff threw out the box in which I brought the computer, which contained the wireless keyboard & mouse which came with the computer - so the tech gave me a $50 discount so I could purchase a new wireless keyboard and mouse. The final price did end up being $75 - but only in a roundabout way. Finally, the tech said that he would e-mail a receipt to me - I never received the e-mail receipt. While I'm pleased with the way the computer now works, the overall execution of my experience could have gone smoother.

Computer Repair

FAQs

What is your typical process for working with a new customer?
Getting to know who they are, and what their problems or challenges are.
What education and/or training do you have that relates to your work?
AS Degree in Computer Technology; BS degree in Technical Leadership.; Also, we are both Marines with skill sets in various communication technologies

The Peoples Geek

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