FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the amount of items or space involved in the job. We provide a free estimate upfront, with no hidden fees. Additional costs may apply for large or difficult-to-remove items. We also offer first-time customer discounts, as well as discounts for repeat clients or large projects. Feel free to ask about these when booking
- What is your typical process for working with a new customer?
When working with a new junk removal customer, we keep the process simple and efficient: 1. Consultation – We discuss your needs and offer a free estimate based on photos or an on-site visit. 2. Scheduling – We set up a time that works for you—often same or next day. 3. Removal – We show up on time, handle all the heavy lifting, and load everything up. 4. Clean-Up – We sweep the area and leave it clean. 5. Payment – Once you’re satisfied, we complete payment and you’re all set. We aim to make junk removal stress-free and straightforward.
- What education and/or training do you have that relates to your work?
My background comes from years of hands-on experience, starting with working alongside my dad at a young age. Over time, I’ve developed practical skills through various labor jobs, which naturally led me into junk removal and helping people move. These experiences taught me the importance of hard work, safety, and treating every customer’s property with care and respect. Everything I’ve learned has been through real-world training, and I continue to improve with every job we take on.