Tom came to my house and searches it for the past I contacted him about, we ended up not finding a single trace, other then the one I found. We ended up talking about the flea problem I have, which was not what he was originally contacted him for. He was super helpful, very professional.and respectful. He was efficient, on time and affordable. He too time to look where i asked and answer any and all questions I had very thoroughly. I would recommend him to anyone and everyone who needs and exterminator. When I didn't need to go through with the treatments at this time he was very friendly, nice and understanding. Overall he's the best around.