FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive and transparent pricing with no hidden fees. Every project is different, so we provide free estimates to ensure you get a fair price based on your specific needs. We occasionally run seasonal promotions and offer discounts for bundled services or repeat customers.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, followed by an on-site assessment if needed. Once we evaluate the scope of work, we provide a clear, written estimate. From there, we schedule the job at your convenience and keep communication open every step of the way.
- What education and/or training do you have that relates to your work?
Our team is trained in industry-standard installation and repair techniques, safety procedures, and customer service. We stay current with best practices for both window and gutter systems to ensure quality results on every project and have created our own in-house training program to make sure every tech is equipped with the knowledge needed to complete your project right