Motor City Steam Team, LLC
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About
Motor City Steam Team, LLC, provides you with the help you need for water or flood damage, mold remediation, air quality testing, and much more! We understand the need to make your home livable, so we work hard to complete every job quickly with a large crew. Our work is very thorough and you won’t believe it’s the same house once we finish. John McCaig is the business owner and has been in this industry for over 15 years. He is a regular volunteer for search and rescue team for natural disaster recovery. John is in this business because he truly cares and loves helping people. Contact him today for a free consultation.
Overview
Serves Novi, MI
Background checked
10 employees
17 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Services offered
Specific air testing required
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Great 4.7
31 reviews
5
91%
4
0%
3
3%
2
3%
1
3%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Read reviews that mention:
Lisa T.
Apr 21, 2025
From Google
John took care of a situation that was overwhelming. We had water back up in our basement . He removed the carpet , the tack strips and the padding . Tested the walls for moisture and took out what was damaged and treated the area for mold which had already started growing. He cleaned up everything and hauled it all away. He even went the extra mile and walked me around the outside of the house and recommended what needed to be done to keep water away from the foundation.He was not only professional but truly a great guy. He knows his business and takes pride in doing it right.
Motor City Steam Team, LLC's reply
Thank you very much for the opportunity to help you in your time of need. We appreciate you taking the time out to leave us a review. If you need anything in the future please don't hesitate to contact us.
Dmitry H.
Apr 23, 2025
From Google
We had a sump pump issue we believe caused by an inspector for perspective buyers. The sump pump was turned off and we ended up with about 1 inch of water in half of the basement. I reached out to John the owner, explained the situation and he came out the next day to review the damage, and took time to explain options and the process. He was not pushy, and very understanding. We chose Motor City Steam Team because John is a very honest, hard working guy and so is his team. they started working without any down payment and focused on getting our basement fixed and dry as fast as possible. They had the right equipment, worked very hard and very fast and got the basement dry in a several days after removing the required wet drywall, trim and carpet. John was very patient and supportive and answered all of our questions in detail. John provided a detailed report of all of their work to our insurance company and we received approval for payout. I would recommend John and his crew to anyone. Great crew with a great leader.
Motor City Steam Team, LLC's reply
Thank you for giving us the opportunity to work with you on this project. It was truly a pleasure! If you ever need anything in the future please don't hesitate to give us a call!
R C.
Jan 2, 2025
From Google
Called motor City steam team last minute to get my parents vents cleaned out. I spoke with the owner, Johnny, and he was very accommodating. He understood I needed this done ASAP and they came right out. They were professional, nice, VERY fast and pricing was affordable. I would recommend them to anyone needing there services. Thank you Johnny and Don for a job done perfect. (On another note I would highly recommend getting your vents cleaned out my parents house is spotless and they were so embarrassed of what got cleaned out)
Brian T.
May 10, 2025
From Google
Best mold mediation company around. Handled everything we needed.On time and right on budget.
William S.
Jul 12, 2023
From Google
I had a sewage backup in my basement this morning. I did a search and found Motor City. When I spoke with the gentleman named John, he was professional and most important of all, courteous. The tech that was sent was on time and did a great job of cleaning all the nasty back up. Would definitely recommend these guys. Thanks for the prompt service John.
Credentials
Background Check
John Mccaig