Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
// I strive to blend professionalism with affordability and ease of access. I will work quickly to resolve your problem, explain what I did and how to best avoid issues in the future. //
Our specialty list includes the following:
- Virus and malware removal
- Computer not turning on
- Slow computer performance
- Clicking or grinding noise from hard drive
- Internet filter installation
- Hardware and software configuration
- Network setup and troubleshooting
- System errors and blue screens
Overview
Hired 11 times
Background checked
1 employee
11 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Venmo.
Services offered
Computer issue
Computer not turning on
Slow computer performance
Virus or malware
System error or blue screen
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
David L.
Sep 21, 2019
•
Hired on Thumbtack
My 8 year old desktop computer crashed a couple of weeks ago and I decided to research a local repair service through my phone. I was led to the Thumbtack site and received two immediate responses. John from RapidByte Tech followed up several times after an initial email and offered his phone number and a consultation. After several emails and conversations we both came to the conclusion that my motherboard had “given up the proverbial ghost”. I told John I did not want to spend more that $200 as I had looked at a couple of refurbished units. John offered to look into a replacement board and upon writing me back concluded that due to the age of my current CPU and my budget it made sense to go with the refurbished unit and even sent me a couple of recommended links to a couple of suppliers.
Being a senior, I must admit I was wary of “free” advice....fortunately I was delighted with his recommendations. I am writing this review on my new computer (with double the memory, twice the processing speed, the same hard-drive so I was able to transfer my old data, all under my budget).
I highly recommend John and RapidByte Tech to anyone (particularly seniors)! John is professional, knowledgeable, courteous, keeps his word and most important is an honest man...Thanks John!
David L.
Details: PC • Desktop • Computer not turning on • At the pro’s location
Computer Repair
Bill W.
Nov 2, 2018
•
Hired on Thumbtack
He got back to me immediately on everything he did or thought should be done. He provided me with some options to help with an unfixable problem. Overall very honest and up front no double talk or BS. I highly recommend RapidByte for your next computer adventure.
Details: PC • Laptop • Computer not turning on • I travel to the computer technician
Computer Repair
Jon M.
Sep 19, 2017
•
Hired on Thumbtack
We were experiencing some very bizarre issues with our Mac. When I submitted a request to Thumbtack for a computer professional, Jon responded within 10 minutes. He was at our home within the specified time frame in less than 24 hours. After his initial visit, one of the problems that I could not replicate during the time of his visit resurfaced. He was able to connect with us remotely and had it corrected within 30 minutes. Highly recommended!
Computer Repair
Dawn S.
Aug 3, 2018
•
Hired on Thumbtack
Very professional and knowledgeable. I had my computer analyzed and diagnosed in a day. I would highly recommend RapidByte!
Details: PC • Desktop • Computer not turning on • I travel to the computer technician
Computer Repair
Bethany D.
Sep 15, 2017
•
Hired on Thumbtack
Jon was so friendly, professional, and helpful. He solved my problems and educated me about how to prevent future issues.
Computer Repair
Credentials
Background Check
Jonathan Van Seters
FAQs
What education and/or training do you have that relates to your work?
For many years, I worked for the Office of Information Technology at Western Michigan University.
How did you get started doing this type of work?
When I was 12 years old, my cousin helped me purchase and install a new GPU in our home computer. From that moment on, I have had a passion for building and repairing computers, and teaching others about IT in general.
What types of customers have you worked with?
Realtors, schools, auto body shops, book stores, and more...including many non-business individuals!
