FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the type, scope, complexity, and timing of the work. Resume services have fixed starting prices based on career level. Administrative support may be structured hourly, by project, or as ongoing support, while project-management engagements receive a custom quote based on the desired outcome and timeline. You will always receive a clear scope and price before work begins. Any rush work, travel, or significant change in scope will be discussed in advance—no surprise fees.
- What is your typical process for working with a new customer?
We begin with a short conversation about what you need, what success looks like, and what is currently getting in the way. From there, I recommend an appropriate scope, timeline, and working arrangement. Once we agree, I organize the details, move the work forward, and provide proactive updates so you are never left wondering where things stand. Every engagement ends with a clear handoff, completed deliverables, or an agreed-upon rhythm for ongoing support.
- What education and/or training do you have that relates to your work?
I bring more than a decade of experience in executive operations and board governance, supporting CEOs, boards, and leadership teams. My background includes executive coordination, project ownership, meeting and board preparation, research, professional writing, process improvement, documentation, and managing confidential or high-stakes work. This experience has developed the judgment, discretion, communication, and follow-through at the center of every Mitzly engagement.