|Monday||10:00 a.m. to 5:00 p.m.|
|Tuesday||10:00 a.m. to 5:00 p.m.|
|Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday||10:00 a.m. to 5:00 p.m.|
|Friday||10:00 a.m. to 5:00 p.m.|
John's Computer Support-Best of 2015-2017 in Detroit from Thumbtack!
About this pro
John was able to get my laptop going in just a few days. It seems to be working as well as ever. Very satisfied.May 9, 2018Verified
My name is ,Robb j. & My computer froze & was filled with viruses & John met up with me & I was happy as a customer, if I can rate him 10 stars I would, I needed my PC, for school & it's working better than it's worked in a long tyme ! I had tha blue screen of death , bios error & I forgot my password, he by passed all that, he stands firm in his name ! I even blessed him with a expensive Bluetooth mouse, for his immaculate service's...Godbless him & his family ... Highly dedicated worker & extremely reasonable 👌 Would return to him anytyme I have any computer symptoms...hopefully won't be for a long while , Greatful & Thankful , John....Respectively, Robb j..Apr 27, 2017Verified
John was truly a pleasure to work with. I cracked the screen of my macbook with retina display, and he fixed it quickly, as well as over $200 less than Apple.Mar 18, 2018Verified
John was great to work with. He brought my computer back to life and he is straight forward and very reasonable price. If Ever need computer work done again I'm going to contact John.Mar 16, 2018Verified
John did a great job on fixing my computer. I would recommend him for other problems that I might encounter in the future. Thanks John.Mar 13, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?No, I charge and hourly rate. If it's a big job I will charge a project fee.
- What is your typical process for working with a new customer?I will talk with them about their issues and come upon a plan of attack. We will settle on working from their home or from my geek room. I will give them a good ball park figure on pricing, so as to prepare them for the worst.
- What education and/or training do you have that relates to your work?I have a BSIT from CMU and have several MS certifications. I also have training from the US Army in all aspects of Desktop Support. I read alot of blogs and have weekly email on trends and issues. I have been repairing computers for over 20 years.