|Monday||10:00 a.m. to 5:00 p.m.|
|Tuesday||10:00 a.m. to 5:00 p.m.|
|Wednesday||10:00 a.m. to 5:00 p.m.|
|Thursday||10:00 a.m. to 5:00 p.m.|
|Friday||10:00 a.m. to 5:00 p.m.|
John's Computer Support-Best of 2015-2017 in Detroit from Thumbtack!
About this pro
John was able to get my laptop going in just a few days. It seems to be working as well as ever. Very satisfied.May 9, 2018Verified
My name is ,Robb j. & My computer froze & was filled with viruses & John met up with me & I was happy as a customer, if I can rate him 10 stars I would, I needed my PC, for school & it's working better than it's worked in a long tyme ! I had tha blue screen of death , bios error & I forgot my password, he by passed all that, he stands firm in his name ! I even blessed him with a expensive Bluetooth mouse, for his immaculate service's...Godbless him & his family ... Highly dedicated worker & extremely reasonable 👌 Would return to him anytyme I have any computer symptoms...hopefully won't be for a long while , Greatful & Thankful , John....Respectively, Robb j..Apr 27, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?No, I charge and hourly rate. If it's a big job I will charge a project fee.
- What is your typical process for working with a new customer?I will talk with them about their issues and come upon a plan of attack. We will settle on working from their home or from my geek room. I will give them a good ball park figure on pricing, so as to prepare them for the worst.
- What education and/or training do you have that relates to your work?I have a BSIT from CMU and have several MS certifications. I also have training from the US Army in all aspects of Desktop Support. I read alot of blogs and have weekly email on trends and issues. I have been repairing computers for over 20 years.