FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is as follows: Diagnosis free (up to 1 hr) per hr 20.00 hard drive install (no data copy) 35.00 Hard drive install (with data copy) 65.00 video card install 25.00 Memory upgrade 45.00 PC build 200.00 (plus parts purchased)
- What is your typical process for working with a new customer?
first a conversation about the issues or problems the customer is having. After that we can verify the problem or explain what is happening. we will try to fix or figure out where the problem is (hardware or software) and then suggest a repair for it.
- What education and/or training do you have that relates to your work?
20+ years in IT Associates in computer science Microsoft Certified Desktop Tech A+ CompTIA certification