If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
With experience in appliance repair and maintenance, I focus on doing the job right the first time. As a small team of two, we’re able to respond quickly, pay close attention to detail, and give every customer personal service.
You can count on us for fast, accurate diagnostics and honest recommendations, whether it’s a minor fix or a more involved repair. We respect your time and your home, and we work efficiently to get your appliances back up and running.
If you’re having trouble with an appliance, reach out and let us help you get things working again.
Overview
Hired 621 times
4 similar jobs done near you
Background checked
2 employees
1 year in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.2
115 reviews
5
75%
4
4%
3
2%
2
2%
1
17%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Victoria r.
5 days ago
•
Hired on Thumbtack
Rob was extremely professional, friendly, and knowledgeable. He fixed both my dishwasher and dryer and did a great job! I really appreciated his prompt service and attention to detail. I would definitely recommend him!
Details: Dishwasher • Whirlpool • Residential
Appliance Repair or Maintenance
Tina H.
Apr 30, 2026
•
Hired on Thumbtack
The technician arrived within the time block promised. The office personnel kept me updated on the arrival of ordered parts. My initial contact was on a weekend and I received a return call immediately. During the repair the tech kept me updated on his progress and respected my home. Everything was put back in place and no damage to my floor or walls. I would hire them again for any appliancerepair. Thank you!
Details: Washer or dryer • LG • Residential
high pointe appliance LLC's reply
Thank you for your buisness! Was my pleasure to work with you..
Appliance Repair or Maintenance
Angela P.
Mar 16, 2026
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Hired on Thumbtack
The pro contacted me immediately upon uploading my request and was able to schedule an appointment for the following day to complete the task. The pro ran into a bt if traffic and contacted me about the delay. When he arrived He diagnosed the problem in less than 10 and was able to complete the repair very timely.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Mary G.
Feb 18, 2026
•
Hired on Thumbtack
A Highpointe representative responded within minutes of submitting my request for a quote, and gave me an appointment for a housecall within a resonable time frame. The repairman, Robert Wood, was knowlegeable about my repair needs, professional and pleasant to work with. The Highpointe Rep called to set up a return appointment as soon as the ordered parts came in. Robert Wood returned at my convenience and completed the repair. I will defintely call Highpointe if I need an appliancerepaired in the future.
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Bob B.
Feb 18, 2026
•
Hired on Thumbtack
The technician was very knowledgeable and was able to troubleshoot the problem very quickly. Parts were order and received within a couple of days. He returned and finished the job as soon as possible
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Robert Wood
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge an 70 service fee to come to your home.. This fee covers the trip to your home, and the time spent to diagnose your machine..
What is your typical process for working with a new customer?
The process with working with a new customer is scheduling an appointment through our office staff, scheduling an available time and getting out there fairly quickly to get it diagnosed and finished.
What education and/or training do you have that relates to your work?
I have no education related to my work, but I have many years of experience in working in the field of service fixing and repairing standard household appliances such as; washers, dryers, dishwashers, ranges, microwaves, and more.
