FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront quotes based on your specific needs—including the size of your space, type of cleaning, and frequency of service. No hidden fees or surprise charges. What we quote is what you pay.
- What is your typical process for working with a new customer?
Our Process for Working with New Customers: 1. Contact Us Reach out through our website, phone, or email to tell us about your cleaning needs—space size, type of service, and preferred frequency. 2. Get Your Free Quote We'll provide a transparent, upfront quote with no hidden fees. 3. Schedule Your Clean We'll find a convenient time that works with your schedule and confirm all the details. 4. We Clean Our experienced team arrives on time with non-toxic supplies and gets to work delivering the thorough, detail-oriented service you deserve. 5. Your Feedback We want you completely satisfied! Take a walkthrough and let us know if anything needs adjustment moving forward. 6. Set Up Ongoing Service Love what we did? We'll set you up with a regular cleaning schedule that fits your life—weekly, bi-weekly, monthly, or as needed. Ready to experience the Next Key Cleaning difference? Contact us today for your free quote!
- How did you get started doing this type of work?
Next Key Cleaning was born from a simple idea: cleaning should bring peace of mind, not stress. With years of hands-on experience in residential and commercial cleaning, we saw an opportunity to offer something better in Metro Detroit—a service that's both thorough and personal. We're locally owned, not a franchise. We're your neighbors, building real relationships and earning trust one clean at a time. Your satisfaction is the foundation of our reputation, and helping people feel at ease in their spaces is what drives us every day.