FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Base Pricing: Our base pricing is dependent on the duration of the event and the specific services you choose. For example, DJ services are priced per hour, and photobooth services are priced based on the package you select. Discounts: We offer early-bird booking discounts for those who book at least six months in advance. Additionally, repeat customers or those who book multiple services (e.g., both DJ and photobooth) might be eligible for bundled discounts. Additional Fees: Travel fees may be added for events located outside of our primary service area. If the event requires us to set up earlier in the day or break down later in the night, additional charges may apply. Custom Packages: While we have pre-set packages, we are always open to creating custom packages based on your event's unique needs. Add-Ons: We offer various add-ons like extra props for the photobooth, additional sound equipment, or special lighting for the dance floor, each priced individually. Overtime Charges: If the event runs longer than expected, there will be an hourly rate for overtime, which will be detailed in our agreement. Deposits & Cancellations: A deposit is required to secure your date, and it's non-refundable. Cancellation policies will be clearly outlined in our contract. Digital vs. Print: Our photobooth services can provide both digital copies and instant printouts. Prices might vary based on your choice. Equipment & Backdrops: We offer a variety of backdrops and setups for our photobooth. Premium or custom backdrops may come at an additional cost. Special Requests: If you have unique requests like sourcing specific music tracks or incorporating themed props into the photobooth, it may incur additional costs. We encourage potential customers to reach out with their specific event details and requirements so we can provide the most accurate and tailored quote for their needs.
- What is your typical process for working with a new customer?
Initial Contact: We'll begin with a phone call or email exchange to understand the basics of the event, such as the date, venue, expected number of guests, and any special requests. Consultation Meeting: Ideally, we'd like to meet in person or virtually to discuss the specifics. This allows us to understand the event's vibe, theme, and any particular requirements the client has. Quotation: Based on our discussions, we'll provide a detailed quotation outlining the services offered, costs, and any additional options available. Contract Signing: Once the client is happy with the quotation, we will provide a detailed contract that outlines terms, conditions, deposit details, cancellation policies, and more. Both parties will sign to secure the date and services. Event Planning: We'll coordinate on playlists, do-not-play lists, photobooth backdrop choices, prop preferences, and any other specific details. For weddings, we might also discuss announcements, order of events, and special songs (like the first dance). Site Visit: Depending on the event's size and nature, we might visit the venue beforehand. This helps in understanding logistics, power source locations, the best place for setup, and any potential challenges. Final Confirmation: A week or so before the event, we'll check in to confirm all details, timings, and any last-minute changes. Event Day: We'll arrive early for setup, ensuring all equipment is functioning correctly. Our team will be dressed appropriately and will act professionally throughout the event. Breakdown: Post-event, we'll dismantle and remove all equipment from the venue, ensuring no trace is left behind. Post-Event Feedback: After the event, we may reach out to get feedback on our services. We continuously look to improve, and client feedback is invaluable. If they were satisfied with our service, we would appreciate testimonials or referrals. Delivery: For photobooth services, we'll ensure timely delivery of digital photos, prints, or any other media agreed upon. Building a strong rapport with the client is essential for us. We want them to feel confident in our services and ensure that their event goes off without a hitch. Communication is key, and we are always available for any questions or concerns the client might have leading up to their big day.
- What education and/or training do you have that relates to your work?
22 years of experience owning a DJ service company doing wedding events concerts and more. Worked as a program director for 97.3 The Heat Grand Rapids Michigan. DJ for uofm football tail gate events 2021-2022 we average 45-55 weddings a year as a company.