FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing with no hidden fees. Every property is different, so we provide free estimates to ensure customers only pay for the services they need. We also offer discounts for recurring maintenance plans, multiple services booked together, and referrals from existing customers.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand the customer’s needs and schedule a free estimate. After assessing the property, we provide a detailed quote and explain our recommendations. Once approved, we schedule the service at a convenient time and complete the work efficiently while keeping the customer informed throughout the process. We finish with a walkthrough to ensure complete satisfaction. We start with a quick conversation to understand the customer’s needs and schedule a free estimate. After assessing the property, we provide a detailed quote and explain our recommendations. Once approved, we schedule the service at a convenient time and complete the work efficiently while keeping the customer informed throughout the process. We finish with a walkthrough to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
I have been in the business of washing windows, cleaning gutters, and working in this environment for years now and have picked up many skills and techniques and invested significant time learning best practices for exterior cleaning, pressure washing, property maintenance, and customer service. I stay up to date on proper cleaning techniques, equipment operation, and surface-safe cleaning methods to deliver professional results while protecting customers’ properties.