Vicks Catering

Introduction: Under the direction of Dining Services, our catering/wait staff provide a superior food and beverage customer experience to faculty, staff, students and guests of the college during all events and activities supported by Vicks Catering. Responsibilities are shaped largely by the requirements of each unique event. Wait staff assist with room setup, preparation, cleaning and breakdown. General Responsibilities 1. Set up facilities for events including tables, dishware, glassware, silverware, linens and other amenities according to the event order requirements and manager's direction. Establish pre-function side work to be performed. Ensure all equipment is accounted for and in good condition. Assist in breaking down after events and returning all event items to proper location. 2. Know the menu for each function and be able to explain the major ingredients and preparation methods for each item to be served. 3. Serve in a timely manner. Promote and maintain the highest level of customer service to all guests of Vicks Catering Dining Services. Resolve guest complaints within scope of authority. 4. Maintain clean tables and banquet areas and an organized linen storage area. 5.Determine when a guest should not be served additional alcoholic beverages in accordance with Michigan State Law and College policies. Maintain records of liquor consumption for specified functions, as directed. 6.Perform other job-related duties as assigned. Qualifications 1. Prior wait staff experience preferred. 2. Must possess a valid driver's license. 3. Ability to communicate effectively in English, both verbally and in writing. 4. Must be friendly and outgoing with excellent hospitality skills and able to maintain a positive and professional manner through duration of shift. 5. Self-motivated with excellent organizational skills and a keen attention to detail. 6. Ability to hear and follow verbal instructions and work effectively in a noisy environment. 7. Ability to work well around a large number of people. 8. Ability to work well with people in a team environment. 9. Ability to function in a fast-paced environment under short time constraints, and within established deadlines.