The problem: connection from laundry to main drain rusted through and broke. Had a conversation with Mr. Simons within 20 minutes of original thumbtack search on a Sunday evening. Gave straightforward assessment of situation and approximate estimate and we agreed on a time and date. He arrived punctually. Gave me option of quick vs. through job and price difference. i agreed to thorough. He was very efficient and proficient in his work. Less than three hours after he arrived, my main drain feed was replaced, the basement concrete redone and I could once again do laundry. Having observed most of the work, I expect to have no drain problems within my lifetime. Also, it was he who advised that this repair might be covered by my homeowners insurance, so we both took before, during and after photos to provide the insurance adjuster.