- What should the customer know about your pricing (e.g., discounts, fees)?
A non-refundable deposit of one-hour is due at the time of scheduling. The deposit is applied toward the first hour of mediation. Additional mediation time is billed in hourly increments.
- What is your typical process for working with a new customer?
1. Introductory phone call. The first step in the process is a complimentary phone call so I can better understand your needs, provide an overview of the mediation process, and determine if mediation is right for your situation. 2. Select a date for mediation. Depending upon the complexity of issues your mediation can last anywhere from 2 hours to 4 hours. Some complex mediations take multiple sessions to complete. 3. Property and Financial Disclosure [Divorce only]. The Property and Financial disclosure document will be sent to you when your mediation session has been scheduled. In this document you will each list all your property, assets and debts. Once filled out, you will exchange with each other party and return the completed form to me prior you private pre-mediation conference. 4. Pre-mediation conference [Divorce only]. Prior to mediation, I will meet one-on-one with each of you to discuss the disclosures documents, your specific interests and goals for mediation, and answer any questions you may have about the mediation. These sessions last for 30-60 minutes but are only billed for 30 minutes each. 5. Mediation. During mediation I facilitate discussions about all of the relevant issues that you’ve identified related to your dispute. 6. Mediation Settlement Agreement. As you reach agreement, I document the terms and conditions into your mediation agreement. A draft of your mediation agreement will be available within 24 hours of your final payment.
- How did you get started doing this type of work?
I am passionate about mediation because it provides people who are in conflict with an affordable and effective method for resolving their disputes.