FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free Estimates: We offer free, no-obligation estimates for all services. Upfront Pricing: You'll receive a clear quote before any work begins—no hidden fees or surprise charges. Discounts: We offer seasonal promotions, as well as discounts for military members, first responders, and seniors. Package Deals: Bundling services like house washing, driveway cleaning, and gutter cleaning can save you money. Fees: There may be additional charges for heavily stained or oversized areas, but we always discuss these in advance. Your satisfaction and trust are our top priorities, and that starts with honest pricing.
- What is your typical process for working with a new customer?
1. Initial Contact: You can reach out to us via phone, email, or our website. We’ll respond quickly to learn more about your needs. 2. Free Estimate: We schedule a convenient time to assess the job in person or virtually. You'll receive a clear, written quote. 3. Scheduling: Once you approve the estimate, we’ll schedule your service at a time that works best for you. 4. Service Day: Our team arrives on time, fully equipped. We walk you through the plan before starting, and perform the job thoroughly and safely. 5. Final Walkthrough: After completion, we review the results with you to ensure you’re completely satisfied. 6. Follow-Up: We’re available for any questions post-service, and we’ll check in later to see how everything’s holding up. Our goal is to deliver professional, hassle-free service from start to finish.
- What education and/or training do you have that relates to your work?
Certified Training: Our technicians have completed industry-recognized training programs focused on pressure washing, soft washing, surface cleaning, and chemical safety. Hands-On Experience: We bring years of on-the-job experience, working with a wide range of surfaces including siding, concrete, brick, decks, and roofs. Safety & Environmental Training: We’re trained in safe equipment handling, proper runoff management, and environmentally responsible cleaning practices. Ongoing Education: We stay current with new techniques, equipment, and products to ensure the best results with the least environmental impact. Our training ensures we clean thoroughly, safely, and without damaging your property.