FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on several key factors, including the type of flooring material you choose, the total square footage, the condition of the subfloor, and any additional services like removal of old flooring or custom patterns. I always provide a detailed, transparent estimate before starting any work, so you'll know exactly what to expect. I aim to offer competitive rates while maintaining high-quality craftsmanship and materials
- What is your typical process for working with a new customer?
My process starts with a free consultation where I learn about your needs, preferences, and budget. I then assess the space through an in person visit, to provide a tailored recommendation. Once you select the material, I give a written estimate and timeline. After that, we schedule the installation, prepare the area, and complete the job with attention to detail and cleanliness. I make sure you're informed and satisfied every step of the way.
- What advice would you give a customer looking to hire a provider in your area of work?
I always recommend costumers look for a contractor with proven experience, proper insurance, and a portfolio of past work. Don't be afraid to ask questions-like what's included in the estimate, how they handle prep and cleanup, and what kind of warranty they offer. Also, check reviews and ask for years, so it's worth hiring someone who values quality and clear communications.