FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Cash or Check discount
- What is your typical process for working with a new customer?
Dedicated Project Manager: One dedicated team member, who will handle the entire project and all communications for your project from the initial meeting through to closure, ensuring a smooth and seamless experience. 1. Initial Consultation: We will meet with you to discuss your project needs and expectations in detail. 2. Site Assessment: During our meeting, we'll take precise measurements and gather important information from you to ensure we understand your vision. 3. Estimate Creation: Based on your inputs and our assessment, we will create a comprehensive estimate for your review. 4. Contract Agreement: Once we agree on the price and scope of the project, you will sign the contract to confirm your project. 5. Scheduling: We will schedule the work at a convenient time for you. 6. Project Execution: Our dedicated team will begin and complete the work as scheduled. 7. Final Inspection: After the work is finished, we will conduct a thorough inspection with you to ensure everything meets your satisfaction. 8. Final Invoice: Upon your confirmation of project completion, we will issue the final invoice, which will be due within 14 days post-completion.
- What education and/or training do you have that relates to your work?
2 year Carpentry Degree Over 20 years of experience in the industry Owens Corning Preferred contractor HAAG certified