Sick Computer, Inc.
Sick Computer, Inc.

Sick Computer, Inc.

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: • Locally owned, locally operated • Our prices are fair and almost half of some GEEKS • Service is our #1 priority. You will be happy with us, we guarantee it! • We can service laptops IN HOUSE. • We offer FREE pickup and delivery with any service. • We are open 24 hours a day 7 days a week! There are no premium rate numbers, no automated phone queuing system and no techno babble aimed to confuse. When you contact us, we will do our very best to help you and advise you on your options. We will speak in laymen terms and do our very best to explain as much or as little as you wish. We offer a 3 month warranty (twice as long as most companies) on all of our repairs so you can be sure that if you have any issues that you will not be left on you own. All repairs, upgrades and system builds are done here in Minnesota, so unlike some of the big national companies we will not send your PC hundreds of miles away to a central work shop; you can speak directly to the person working on your job.​ When you book a job in with us, you will be given a job ID number to track your repair by simply emailing or calling us for an update. We will also automatically update you via phone, email or text as your job progresses. We keep a record of all the work carried out and this enables both us and our customers to be able to recall any details up about past jobs.. What I like most about my job is that I'm good at it and I take great pride in that. I'm sure most people would say this about anything they are good at. The #1 reason is because I like to see a smile on someone's face when their computer is working the way it should be and I could be a part of that and making their day a little bit easier and it's one less thing they have to worry about in the midst of all the other daily activities or issue that may come up. Of course at a very reasonable price!! Have a Great Day and don't sweat the little things in life because you deserve the best that life has to offer. Derrick
Overview

Hired 5 times

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Featured Projects

3 photos

Specialties
Computer issue

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Computer type

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Reviews
Excellent 4.9

12 reviews

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Dawn S.
Jan 14, 2013
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Hired on Thumbtack

Hired on Thumbtack

Computer Repair
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Jim G.
Nov 5, 2012
He did what it taked to make all good again.
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John C.
Nov 14, 2012
Has good knowledge of computers
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Paul R.
Nov 16, 2012
They Diagnosed that computer registry was corrupted due to viruses/Trojans and Registry problems. Removed Viruses, intalled security, Installed System Mechanic Software. Configured hardware & software, Cleaned up and optimized computer. The Tech even came out at no additional charge to get my printer and webcam that I was having issues getting to work again and this was on a bring my computer in service call to begin with. It works very nice now and Sick Computer went the extra mile to make sure everything was working the way it should. We want to thank Sick Computer for all their wonderful work to get our computer fixed. It works great!! Their service was quick and very reasonable!! We will call Sick Computer again when we need any service done to our computer. Thank you for your wonderful work!! Paul
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Kelly T.
Jan 8, 2013
Sick Computer (Derrick) diagnosed the my PC was slow and freezing up at intermittent times. He cleaned up the PC, repaired and fine tuned the registry, ran a defrag. The problem ended up to be more complex since it didn't repair the issues. He then did a deeper diagnosis and determined one of my RAM memory cards was bad and my hard drive had bad sectors. He replaced both, even upgrading my hard drive memory from what I had. He then reimaged the PC with the new hardware, loaded my software and backed up files back on the system, reloaded my printer driver, reinstalled my Windows mail and imported my contact list. He also cleaned up my second PC and configured my printer to print wirelessly from that PC. He also installed free Internet security protection. Because of the complexity of this issue, Derrick came to my house 4 times over the course of a week, always staying in touch with me and communicating when he would arrive. Derrick is very experienced (12 yrs) and I was impressed with his persistence in finding the root cause of my issues. I would highly recommend Derrick to others and will definitely use him again, if I have any future computer issues.

FAQs

  • What types of customers have you worked with?

    Most of the jobs we do for our customers are Virus/Spyware removal,Troubleshooting/Repairing any hardware/software issues on desktop or laptops. We also setup a lot of home or business wireless/Lan networks and configuring the Security on them. Please check out our website for other services that we offer as well. Thank you.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Ask the technician what training they have, what prior education in the computer field they have and what certifications they have. Ask how long the technician has been working in this field. Does the technician have there own tools and programs. Get references from the technician that you as a customer can call and check the performance and quality of the technicians work. Ask how and how much the technician charges for each job, and if parts are an extra charge. Inquire if the technician will tavel, how far and how much they charge for each mile traveled. Also ask the minimum charge for each job requested. And with all this information you should be able to come to a fair understanding of what the technician is capable of and come to a fair payment.