We had no notice that the haulers were on their way. Everything was going fine. They were fast, and careful. However, they did not have a picture of the couch they were supposed to take, so they wanted additional funds to take it. I tried to show him the pictures I sent, but he wouldn't even look. He didn't have the picture, so it wasn't going! After a quick call to On Call, before they took off, they took the couch, with no additional fee.
I am still waiting for the receipt they were supposed to email me.