For approximately nine months, EMD has been cleaning part of our main office and our shelter for people experiencing homelessness. At our main office, they vacuum and clean our basement, which includes a kitchen, large meeting/event room, and three single stall bathrooms, and two three-story stairwells. We have a cleaner on our staff who cleans the rest of our three story office space. At our shelter, they clean three single-shower rooms, a multi-stall bathroom, two large sleeping spaces, a living/eating room/den, staff offices, small doctor's room, and hallway.
EMD responds quickly to any issue and concern. Their team is flexible to our schedule - we occasionally host meetings during their regular cleaning time and they adjust their schedule. About once a month, EMD asks if there's anything else they can do. The one issue we've had since hiring EMD (a strong cleaning supply smell during cleaning, which was affecting a few members of our large staff) was resolved same-day.