FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent and fair pricing for all my handyman services. My rates are competitive and reflect the quality and expertise I bring to each project. Here are some key points about my pricing: - **Free Estimates:** I offer free, no-obligation estimates for all jobs, ensuring you know what to expect before any work begins. - **No Hidden Fees:** The price I quote is the price you pay. There are no hidden fees or surprise charges. - **Discounts:** I offer discounts for repeat customers and referrals. Additionally, I provide special rates for senior citizens and military personnel. - **Flexible Pricing:** Depending on the scope of the project, I offer both hourly rates and flat fees to best fit your needs and budget. - **Material Costs:** If materials are needed, I can either include them in the overall quote or work with you to purchase them separately. - **Package Deals:** For multiple tasks or larger projects, I offer package deals that provide extra value and savings. -**Standard 2 hours:** Please be aware that a minimum payment of 2 hours is required. Even if the work takes less than 2 hours, you will still be charged for the full 2 hours. Thank you! -**Payment:** If you choose to pay using Venmo, credit card, or invoice, an additional fee of 3% will apply. In the event that extra work or materials become necessary during the project, which were not part of the original scope, we will provide you with a detailed explanation of the situation and request your written approval before proceeding. This includes any unforeseen tasks or materials that are identified as essential to the completion of the project. Additional charges for these services or materials will be calculated and communicated to you in advance, and they will be billed separately, in addition to the original contract amount. We will make every effort to minimize any impact on your budget by offering clear and upfront cost estimates for these additional needs. My goal is to provide high-quality service at a price that works for you. Let’s discuss your project and find the best solution within your budget.
- What is your typical process for working with a new customer?
Working with a new customer involves a streamlined and transparent process to ensure satisfaction and clear communication from start to finish. Here’s what you can expect: 1. **Initial Contact:** When you reach out, I’ll respond promptly to discuss your needs and schedule a convenient time for an initial consultation. 2. **Consultation and Estimate:** During our first meeting, I’ll assess the project, discuss your goals and preferences, and provide a free, detailed estimate. This ensures you have a clear understanding of the scope, timeline, and cost. 3. **Scheduling:** Once you approve the estimate, we’ll schedule the work at a time that fits your schedule. I strive to be flexible and accommodate your availability. 4. **Preparation:** Before starting, I’ll make sure all necessary materials and tools are ready. If any special materials are required, I’ll coordinate with you on sourcing them. 5. **Execution:** On the agreed start date, I’ll arrive on time and prepared to begin the work. I prioritize cleanliness and respect for your home, ensuring minimal disruption. 6. **Progress Updates:** Throughout the project, I’ll keep you informed of progress and any unexpected developments. Open communication is key to ensuring the project stays on track. 7. **Completion and Review:** After the job is completed, I’ll walk you through the work to ensure everything meets your expectations. Your satisfaction is my priority, and I’ll address any concerns you may have. 8. **Follow-Up:** I believe in building lasting relationships with my clients. After the job is done, I’ll follow up to ensure everything is still to your satisfaction and to address any additional needs or future projects. This thorough and client-focused approach ensures a smooth and positive experience for every customer.
- What education and/or training do you have that relates to your work?
We bring a solid foundation of education and hands-on experience to my handyman services. I hold a Bachelor’s degree in Mechanics and Welding, which has provided me with a deep understanding of technical and structural principles. This education ensures that my work is not only high-quality but also safe and durable. In addition to my formal education, I have over 5 years of practical experience in the handyman field. During this time, I’ve honed my skills across a wide range of tasks, from plumbing and electrical work to carpentry and painting. My background in mechanics and welding gives me a unique advantage in tackling complex and technical projects with precision.