David H. says, "About two months ago, a recessed light fixture above the sink in the kitchen all of sudden went off. I tried everything I know of, but without any luck. Checking the fuse breaker, new bulb replacement was among everything I tried before I gave up thinking I will have to call for help sometimes. Well, that was more than two months ago.
Two nights ago, I was working on something very exciting to me. I have a very elegant and beautiful light fixture hanging in my house. The only thing I did not like about the fixture was the light color. It was very warm, and I hated it. I like very cool color. I had already identified and ordered the bulb types the fixture uses. They were not what you think about replacing light bulbs. They were LCD lights about a square inch size. My job was to attach the power wires (soldering) to pin head point on that square inch. Oh, and make sure when you solder the two wires they were not by any chance touching. To make the story short (too late), I was very excited to install my work and turn the fixture on. In order to do that, the fixture has four lights hanging at the height you like. You might think I am drunk, but I am not. The four lights can be as low as the floor. For final installation, one can easily feed each wire to raise the light to the desire height and the wire rests where the power connection is without seeing it. That way I usually put all four lights in different heights to make it more beautiful. If I need to lower the light, I squeeze where the wire enters the power box, and it will lower easily. Well, I lowered three very easily. One more before the big celebration, but the last light was not coming down. I tried, tried, and tried. Finally, I decided to use little pressure pulling the light after I squeeze the wire entrance. I was happy to tell you that I was able to lower the light. I rushed to install the new lights and ran to the light switch and flipped the switch. Oh no, No Lights. I put the old light but still no power. I immediately ruled on what had happened exactly. I figured the reason the light was not going down because somehow was wrapped around one of the power wires. When I used force to pull it, I must have disconnected one of the power wires. Big problem. I have been sick for several months and can’t climb ladders at all. I was getting very angry because it was Saturday night and I do not know anyone to call and above all my light celebration is delayed and that is something I could not deal with. I am not sure if I had slept, but as soon as waking up on Sunday, I went online looking for the app or the site some people talked about. I downloaded what I needed and started to get busy.
Three sites were introduced to me including Handy Alex. I sent him my request knowing it is Sunday morning and knowing I will get a rejection. Before making myself ready to read the rejection, I received a positive response. Besides his quick response, he was very kind to send one of his employees (colleagues) to my house. In no time Paul was at the door, and I was very happy to see him. Initially, we had talked about the recessed light only. When Paul arrived, I asked him if he can check the power box to see if it was disconnected. He stepped on the ladder and connected the power just like that. The celebration is scheduled for later today. As he was ready to check the recessed light, he asked me about the additional three kitchen recessed lights that are off. I thanked him sincerely. I told him they are burnet, and I have bought four bulbs already, but I couldn’t climb the ladder to replace them for weeks. He moved the ladder and replaced all three bulbs. Now it was time to fix the recessed fixture he came for. As you might expect, the recessed light that have been dim, lighted again. On top of all that, I said Paul, I just thought of something I also need help with. Took him to the dining room and told him I want the light fixture down. I have not bought a replacement yet, but I can’t climb the ladder to bring it down myself. A few minutes later, the light fixture was down. I can say that I have not met anyone as smart, friendly, energetic, cleaned after himself, ……… I don’t want to make my review a long one, so I better stop describing Paul lol.
In summary, I can’t wait to find another reason to call on Handy Alex."See more
