- What should the customer know about your pricing (e.g., discounts, fees)?
At Xpres Bath & Shower we highly emphasize Same Day Pricing. We pride ourselves in being able to retain our offers to our customers longer than other rival contractors. Discounts are very important to us at Xpres Bath & Shower We believe in taking care of our elders as much as we respect our soldiers, which is why we also carry Senior discounts as well as Military discounts
- What is your typical process for working with a new customer?
Everything begins with a friendly one on one meeting at the comfort of your home. Once we've set up an appointment with a new customer, we will send one of our project managers to give a free estimate as well as further discuss the project as a whole. It is important that you do not feel pressured to buy or do anything. It is your bathroom and we want to help update it the way you want it. We stress communicating with our new customers as much as possible so that we have a full understanding of exactly what they do and do not want. Adequate communication between our customers is crucial in this stage of the process Once we have a clear understanding of what the customer desires, we begin work as soon as possible. From here, all the customer has to do is wait and we will complete their project for them under their close supervision
- What education and/or training do you have that relates to your work?
RESIDENTIAL BLDG CONTRACTOR Licensing and Certification: We are a certified Residential Building Contractor in the state of Minnesota. We may build residential real estate to improve existing residential real estate MECHANICAL CONTRACTOR BOND Registration and Certification: We are registered as a Mechanical Contractor Bond in the state of Minnesota. We have filed a $25,000 Bond to perform gas, heating, ventilation, cooling, air conditioning, fuel burning, or refrigeration work in all areas in the state of Minnesota PLUMBING CONTRACTOR Licensing and Certification: We are licensed as a Plumbing Contractor in the state of Minnesota. We may perform plumbing work in all areas of the state of Minnesota for as long as we are considered a Master Plumber