FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have three packages to choose from. Budget package: we pre-spray the carpet and clean it, no extras. Silver package: we will move basic furniture, pre-spray and spot the areas to be cleaned with a carpet protectant applied when we are done. Urine and specialty spots are not included but can be added al a carte. Gold package: we will move basic furniture, pre-spray and spot the areas to be cleaned, use a rotary extraction method (like getting three cleanings at once) and follow up with a carpet protectant. We will take care of specialty spots with this package but urine is still al a carte.
- What education and/or training do you have that relates to your work?
Yes we do! 2 times a year our major supplier puts on classes to keep us abreast of the latest advancements in the industry, we also attend the annual cleaning trade show, and read the major trade magazines where new items are debuted.
- How did you get started doing this type of work?
I lost my job during "the Great Recession" and a friend owned a cleaning company and wanted to get out of the field work and just do office work, so he hired me.