The MacGuys+

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Introduction

We answer our phones live 24x7x365 with local, Apple-certified technicians—no offshore support. When you call us, you speak with a real person, not a machine. We deliver tailored Mac-based infrastructure solutions designed for organizations focused on Apple technology. Our team is comprised of highly trained, Apple Certified Technicians with decades of experience supporting Mac environments. Expect friendly, down-to-earth support and top-notch customer service—honesty and integrity are in our DNA. In business since 1999, we proudly offer a 100% Money Back Guarantee because if you’re not happy, neither are we. We provide clear, detailed invoices so you always know what was done, eliminating any guessing games. We focus solely on Mac IT support, remote solutions, cybersecurity, compliance, and vCIO services—no hardware repairs or data recovery. Tired of being locked into long-term agreements? Our flexible support plans are designed to meet your needs without binding contracts. The Twin Cities’ Top Mac IT Support Provider Since 1999.

Overview

Hired 14 times

Background checked

3 employees

26 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

19 reviews

5

95%

4

5%

3

0%

2

0%

1

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Read reviews that mention:

MARINA M.

Mar 18, 2019

·

Hired on Thumbtack

I was very pleased with the serviced I received with The MacGuys. They were able to fit me into their schedule and helped me understand my mac better. Also, they are recovering some data from a old hard drive.

Details: Personal • Mac laptop hard drive • 1TB or less • I travel to the data recovery expert

The MacGuys+'s reply

Thank you, Marina, it is a pleasure working with great clients like you. We have a lot of new data recovery tools and are able to do things like reset passwords as well. We hope you pass the word along to all your friends and co-workers.

Data Recovery Service

Nancy D.

Feb 20, 2018

·

Hired on Thumbtack

Prompt response, Professional and courteous Staff. Truly interested in helping you understand your issues and alternatives. World class personalized service.

Details: Personal • PC desktop hard drive • I travel to the data recovery expert

The MacGuys+'s reply

Thank you, Nancy. Thanks for the amazing review! It is our pleasure to be your Data Recovery Repair go-to guys here in the Twin Cities.

Data Recovery Service

Andrew M.

Feb 16, 2017

·

Hired on Thumbtack

The MacGuys+'s reply

Network Support Services

Tami C.

Apr 15, 2017

·

Hired on Thumbtack

We brought our MacBook Air to MacGuys after the Apple Store told us the hard drive was bad and our data was lost. Within 3 days, the MacGuys diagnosed and fixed the real problem (a directory issue). Fortunately, our data was not lost. Very pleased with the service we received!

The MacGuys+'s reply

"Thanks for this Great review. We're happy to be your go-to Mac computer support!”

Computer Repair

Patti J.

Mar 19, 2018

The MacGuys+'s reply

Credentials

Background Check

Timothy Nyberg

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
What would you like to know about our pricing, just give us a call, We will do amazing work for you guaranteed.
What is your typical process for working with a new customer?
We can schedule on-site visits with both Business and Residential clients. We also have the Top Mac Repair shop in the area where we work on more in-depth Mac Hardware repairs and one to one personal training.
What education and/or training do you have that relates to your work?
We have several Apple Certifications going back to Mac OS X 10.2 all the way to the current macOS 10.13. As well as Apple hardware certifications, ACMT. Our techs are trained and background checked. We have an on-going training program to keep our staff prepared to help you with all your Apple Technology, networking, WiFi, data recovery and business technology support.

The MacGuys+

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