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The MacGuys+

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Usage type
Service type
Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
We answer our phones live 24x7x365 with local, Apple-certified technicians—no offshore support. When you call us, you speak with a real person, not a machine. We deliver tailored Mac-based infrastructure solutions designed for organizations focused on Apple technology. Our team is comprised of highly trained, Apple Certified Technicians with decades of experience supporting Mac environments. Expect friendly, down-to-earth support and top-notch customer service—honesty and integrity are in our DNA. In business since 1999, we proudly offer a 100% Money Back Guarantee because if you’re not happy, neither are we. We provide clear, detailed invoices so you always know what was done, eliminating any guessing games. We focus solely on Mac IT support, remote solutions, cybersecurity, compliance, and vCIO services—no hardware repairs or data recovery. Tired of being locked into long-term agreements? Our flexible support plans are designed to meet your needs without binding contracts. The Twin Cities’ Top Mac IT Support Provider Since 1999.
Overview

Hired 14 times

Background checked

3 employees

27 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2018

Services offered

Usage type

Personal (Home)

Commercial (Office)

Service type

Network setup and installation

Network administration

Network security

Server administration

Device type

Computer

Router

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

19 reviews

5

95%

4

5%

3

0%

2

0%

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Read reviews that mention:


pro avatar
Jann w.

Jul 5, 2018

Hired on Thumbtack

Both Tim and Robert honored my long experience with Macs, and did not treat me like a fuddy-duddy 60+-year-old. They heard my concerns about my MacBook Pro’s damaged files, and about two troublesome apps I needed to have reinstalled. They offered suggestions as to other protocols they could run to ensure my Mac was clear of malware. When I asked about a senior citizen discount, Robert did not hesitate to grant me this discount, especially when he heard that my first computer was an Apple IIc from the 1980s! Within a few days, my MacBook was ready (late 2013), and it is running like new. P.S. They did not push me to ‘upgrade’ my OS as I might have received at the Apple Store. Any further ‘upgrade’ would slow this MacBook down to the speed of molasses.

Details: Mac (Apple) • Laptop • Need a diagnosis to determine issue • I travel to the computer technician

The MacGuys+'s reply
Thanks Jann for taking the time to leave such a wonderful review! We love working with all our Mac clients here in the Twin Cities and want to make you feel at home, provide service you and trust, pushing updates and gizmos you don’t need isn’t our MO. We belive in keeping things as simple as we can. Are goal here is to be the Top Mac Repair Shop in the Twin Cities Metro and great clients like you make that process a lot of fun!
Computer Repair
pro avatar
MARINA M.

Mar 18, 2019

Hired on Thumbtack

I was very pleased with the serviced I received with The MacGuys. They were able to fit me into their schedule and helped me understand my mac better. Also, they are recovering some data from a old hard drive.

Details: Personal • Mac laptop hard drive • 1TB or less • I travel to the data recovery expert

The MacGuys+'s reply
Thank you, Marina, it is a pleasure working with great clients like you. We have a lot of new data recovery tools and are able to do things like reset passwords as well. We hope you pass the word along to all your friends and co-workers.
Data Recovery Service
pro avatar
Sanela J.

Oct 24, 2017

Hired on Thumbtack

Very quick in responding to my inquiry and gave honest opinion about what was in my best interest re: my computer repair. In the end I decided to get a new computer instead of repairing the old one. Thanks MacGuys!
The MacGuys+'s reply
Thank you Sanela! If you ever have any Mac Questions you know where to find us.
Computer Repair
pro avatar
Tami C.

Apr 15, 2017

Hired on Thumbtack

We brought our MacBook Air to MacGuys after the Apple Store told us the hard drive was bad and our data was lost. Within 3 days, the MacGuys diagnosed and fixed the real problem (a directory issue). Fortunately, our data was not lost. Very pleased with the service we received!
The MacGuys+'s reply
"Thanks for this Great review. We're happy to be your go-to Mac computer support!”
Computer Repair
pro avatar
Tom N.

Oct 25, 2017

Hired on Thumbtack

Using a software method, they were able to retrieve about 1 TB of data from my hard drive. Price was very reasonable too. I'm relieved and quite satisfied.
The MacGuys+'s reply
"Thanks so much for this review, and thank you for placing your Data Recovery needs in our hands. We always strive to provide you with 5-star service here in the Twin Cities area."
Data Recovery Service
Credentials
Background Check

Timothy Nyberg

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