PCC Carpet and Water Restoration
PCC Carpet and Water Restoration

PCC Carpet and Water Restoration

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Introduction: At PCC Carpet and Water Restoration Services, we make sure that our clients are 100% satisfied, from our free estimates to our vast array of carpet choices in all budget ranges. If you are not 100% satisfied, we will do anything in our power to make it better! We are a small hometown company who truly cares about each and every client whether you're re-carpeting stairs, replacing a whole house with new carpet, or just need advice on a water damage. We love being able to make our clients happy in stressful times. Are you attempting to sell a home and need carpet replaced right away? We can do it! Do you have a picture you like,yet a budget you need to stay within to make it happen? We can do it! Being able to help each and every person who reaches out to us is our main goal, along with a 100% satisfaction for the best types of referrals in the future..Word of mouth!
Overview

Hired 27 times

Background checked

2 employees

25 years in business

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Top Pro status

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2017

Featured Projects

17 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and work quality.

Great 4.7

23 reviews

5
83%
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9%
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4%
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Read reviews that mention:


pro avatar
Carolyn Z.
Jun 25, 2016
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Hired on Thumbtack

Hired on Thumbtack

PCC Carpet did a great job on our carpet! They responded quickly to my request for an estimate and were able to complete the project before the other company I contacted could even have started installation. The carpet looks wonderful and we really couldn't be happier with our choice.
Carpet Installation
pro avatar
Jeff O.
Aug 6, 2016
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Hired on Thumbtack

Hired on Thumbtack

Project: Lower level Rec room carpeted and staircase carpeted. Heather and Tim were easy to work with. Very courteous, polite, and responsive. They made sure to listen and understand my objectives and followed through to the last detail. Jack did a great job with the install and lower level finishings. I recommend this company for your future needs.
Carpet Installation
pro avatar
Lisa K.
Feb 24, 2017
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Hired on Thumbtack

Hired on Thumbtack

Tim was an awesome contractor. He came over a couple of times and worked with me on the carpet, padding etc. He was very professional and answered all of my questions. Jack, his partner came over on Monday and did the first of three areas. He took pictures for me of the wooden floor underneath so if I decide in the future to sell my house prospective owners can see what it looks like under the carpet. Both Jack and Tim handled my dog my barking dog very well. I did a comparison with several companies and though one came in a little cheaper, I was not impressed by the customer service. Tim worked with me on the price and I felt comfortable with contracting him for this work. Tim andHeather communicated with me regularly. I am very pleased with how the new carpet was installed and looks. I would highly recommend this company to do carpet installations.
Carpet Installation
pro avatar
Lisa F.
Dec 22, 2016
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Hired on Thumbtack

Hired on Thumbtack

We needed new carpet in our bedroom. Tim met with us and found exactly what we were looking for. Installation was quick and the carpet looks beautiful.
Carpet Installation
pro avatar
Darcie R.
May 27, 2016
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Hired on Thumbtack

Hired on Thumbtack

After a main line backup, we were really in a bind to get new carpet installed before a holiday weekend. PCC Carpet promptly answered our Thumbtack request, offered to stop by our place the next morning to give us an estimate, and installed our carpet the very same day. The carpet looks great, and we will refer their services to anyone.
Carpet Installation
Credentials
Background Check

Heather Lenke

FAQs

  • What is your typical process for working with a new customer?

    To ensure that everything is done in a timely yet efficient way, we like to do an official measure of the areas that are looking to be carpeted. This is a free in home estimate where we measure the location, hear your desires, and show you samples of what you may be looking for. Depending upon time needs for specific jobs, a formal estimate can be given within minutes, or up to 72 hours. From there, you sit back and relax while we make your space new!

  • What types of customers have you worked with?

    We have worked with renters, home owners, business complexes, apartment buildings, and more. Whether buying, selling, or looking for a new update, we can help you no matter how small or large!

  • What advice would you give a customer looking to hire a provider in your area of work?

    Go with your gut! If the price seems to good to be true, it most likely is! Estimates should be free, and a lot of the times it is hard to give a quote without seeing a location due to carpet cuts and room lay out. Always have a contract so that you know what you are getting, and can hold it up if needed.