FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, upfront pricing with no hidden fees. Pricing is based on the size of the property, scope of work, and any add-on services requested. All supplies and equipment are included unless otherwise requested. Deposit may be required to book.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs, property size, and goals. We then provide a customized quote, confirm scheduling, and send appointment details. On service day, our team arrives on time, completes the work according to our checklist, and follows up to ensure you're completely satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in residential and commercial cleaning procedures, property maintenance, customer service, and safe handling of cleaning products and equipment. We follow detailed service checklists and quality control standards to ensure consistent, professional results on every job.