FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I pride myself on offering fully transparent pricing. To ensure accuracy and clarity, I provide a detailed itemized estimate spreadsheet for every service. To welcome new clients, I’m pleased to offer a 10% discount for all first-time services. Additionally, clients who opt for recurring services will also receive a 10% discount as a thank you for their continued trust. As a gesture of gratitude and to give back to the community, I offer special discounts for first responders, correctional officers, and military personnel. Please inquire about these exclusive offers during your consultation.
- What is your typical process for working with a new customer?
My typical process for working with new clients begins with understanding your unique needs and preferences. I believe in transparent pricing, which is why I always offer a complimentary consultation. This can be conducted in person or by reviewing photos/videos, allowing me to provide the most accurate pricing tailored to your specific project. During this consultation, we’ll discuss your expectations and I’ll gain a clearer understanding of the scope of work. You never need to pre-clean before I arrive! My goal is to support you from start to finish, making the entire process as stress-free as possible.
- What education and/or training do you have that relates to your work?
My extensive practical experience has equipped me with a robust skillset. As a single parent, I’ve honed exceptional organizational and cleaning proficiencies out of necessity, managing a household effectively for many years. Additionally, my over decade of experience as a correctional officer instilled in me a strong foundation in discipline, attention to detail, and efficient task management—all directly transferable skills vital to professional cleaning and organizing. I’m adept at creating systems, prioritizing tasks, and maintaining order in challenging environments.