CWH Piano Tuning
It’s free with no obligation to hire
Current Top Pro
Hired 143 times
2 years in business
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Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Photos and Videos
5 photos and 1 video
Fantastic service! Very friendly person and very knowledgeable about pianos. Our instrument sounds a lot better after the tune. Would highly recommend!Oct 7, 2020Verified
We inherited an old baby grand piano that hadn't been tuned in about 20 years. I saw that there were a lot of good reviews for CWH Piano Tuning that I thought I would take a chance and I am sure glad that I did. He took the time to figure out the age of our piano, evaluated what he could about the condition of the piano and then really took his time to carefully tune the piano. When he was done, he played the piano for awhile and I must say, he played beautifully. I sat back and listened in another room and truly enjoyed it. Brought a tear to my eye. I would recommend Curtis in a heartbeat for his knowledge, his professionalism and just his sense of character.Oct 7, 2020Verified
Curtis was great! He’s incredibly knowledgeable and very easy to work with. My mom’s piano hadn’t been tuned in quite a few years and Curtis did a wonderful job restoring it to its former glory. We are absolutely thrilled with the result and will be relying on his expertise to keep the piano up to par for years to come!Sep 13, 2020Verified
Curtis provided honest piano tuning service, and explained everything he did to the piano in a way that anyone can understand. We plan on having him back repeatedly!Aug 20, 2020VerifiedCWH Piano Tuning's reply
Thank you Nathaniel for your kind words! I loved getting your family Piano back in shape, and looking forward to seeing you guys in the coming months!
Curtis was able to fit me in on the same day since he was doing a job nearby. (Sweet though likely a rare opportunity.) He is very nice, careful about social distancing, and efficient. My piano sounds great now and I am grateful. The bonus was hearing him play as he checked the completed tuning. He’s a great musician. Thanks Curtis!Aug 14, 2020VerifiedCWH Piano Tuning's reply
Thank you for having me out. A rare scheduling day and all! Thanks for sharing your music with me. Your piano, and the view is spectacular!! See you again!
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is fixed. I do not charge for ala carte items. So, $125 covers it all. If a piano is in rough shape, multiple sessions may be needed. This can't really be assessed until I arrive. But, it will be discussed within the first session immediately upon tuning, so there aren't any surprises. I run a referral program. If a customer refers me on to another customer, and that new customer books, then this turns into a future discounted service for the original referral.
- What is your typical process for working with a new customer?I can offer a range of dates for scheduling. Once a customer is ready to schedule, then I need to secure a cell phone, email, and street address to secure the appointment. I will send a calendar appointment and invoice over email, and a digital business card over text. Once a client confirms the appointment by releasing this information, we are booked! Once the appointment is over, then I post pictures of the piano, it's age, and a short video clip of me playing the piano on the official Facebook Page and Instagram Profile for CWH Piano Tuning. (No owner names or private details are released on social media.) These posts are public, and are ammunition for spreading the growth of my business. I encourage clients to share this at will. Future maintenance and recommendations are always discussed. It's my job to ensure you feel confident about the state of your piano, and tangible next steps to keep it well maintained.
- What education and/or training do you have that relates to your work?In addition to earning my Certified Piano Technician credentials, I also have a Bachelors and a Masters degree in Music. I teach Music at the college level, and am an active performer managing my own independent Artist Brand. I approach my Piano Tuning in this way... as an artist and musician. Treating the piano with care (as a musician) distinguishes my work from other technicians, who tend to be more mechanical in their approach.