FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our FREE In-Home consultations are designed to leave our customers with an exact quote. Your Window Store Representative will go over all of your project details and let you know exactly how much your project will cost. Our representatives are able to offer discounts on certain products and we do have promotions running from time to time.
- What is your typical process for working with a new customer?
Our Window Store Experts will go over some project details with you and get your FREE in-home consultation scheduled. Your representative will come to your home during a time that works best for you (we offer evening and weekend appointments so it does not have to interrupt your work day) and they will give you an exact price for your project. From there, our window store team will keep you updated on all communications, product installations, warranty information, and more.
- What education and/or training do you have that relates to your work?
All of our Window Store representatives are highly trained in all of our products. Our installers are trained and certified based on product type -- windows, kitchens, siding, roofing, doors.