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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are committed to listening to the customer and explaining to them, in a down to earth manner what is required to help them.
We are very fast on getting things resolved and very easy to get a hold of.
Meeting new people and helping them with technology
Overview
Hired 26 times
Serves Rochester, MN
Background checked
1 employee
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Customers rated this pro highly for responsiveness, punctuality, and value.
Good 4.2
19 reviews
5
74%
4
5%
3
0%
2
11%
1
10%
Your trust means everything to us. Learn about our review guidelines.
Connie M.
2 weeks ago
•
Hired on Thumbtack
Tech Doctors was quick to respond and resolved the problem within a few days. Communication was very good and the price for the repair was great. Highly recommend.
Details: PC • Laptop • Virus or malware • At the pro’s location
Computer Repair
Greg G.
Mar 25, 2017
•
Hired on Thumbtack
Derek wasn't able to fix my problem even though he tried everything he could including ordering a new motherboard. I ended up buying a new computer and Derek helped me set it up by coming over to my home.
Computer Repair
Gay R.
Dec 26, 2024
•
Hired on Thumbtack
The fan went out on our older model laptop that no longer had a working battery. We didn't want to replace it quite yet so asked Tech Doctor if they could just replace the fan. We had a couple of hiccups with drop-off/pick-up but a quick message to Tech Doctor to change plans quickly resolved any issues. I appreciated the fact that they monitored their messages on the app and that I didn't have to wait long for a reply. As far as the fix went, when we got the laptop home the first time the new fan was working but the laptop wouldn't stay powered on. Communicated with Tech Doctor again and, even though this required us to drop off and pickup the laptop again, they were able to resolve the new problem. This was an old laptop with non-working battery so we weren't entirely surprised that it required a second look. We didn't want to spend a lot on getting it fixed as we do plan to replace it in a year or two so we're happy that the rate was very reasonable. Our first experience with the App and with Tech Doctor and would say both were a good experience. Would recommend!
Details: PC • Laptop • Clicking or grinding noise from hard drive • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Hazel M.
May 1, 2017
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Hired on Thumbtack
Derek was very efficient and pleasant. He scheduled his time so that it did not take a lot of extra time, which was what I asked of him. He gave good advice and fixed the problems. I am very satisfied with his service.
Computer Repair
Tim M.
Aug 6, 2026
•
Hired on Thumbtack
I waited 5 days for my appointment. he called the day before and claimed he was sick . smh
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Derek Salsbery
FAQs
What education and/or training do you have that relates to your work?
yes we study technology each day to stay on top of whats new
How did you get started doing this type of work?
We saw it as an emerging force in the world way back in early 2000
