Excel Carpets and Vinyl Planking
Excel Carpets and Vinyl Planking

Excel Carpets and Vinyl Planking

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Introduction: Hello, Tired of the Big Box run-around? The owner, Lawrence Whalen, has worked for those and realized something was missing. YOU! He's listened, took in what the customers had to say. Now he is trying to make it right with his own company. Excel Carpets and Vinyl Planking. Having years of experience from in home consultations to installing with other companies, we are able to provide you with quality products, quality installation and great pricing. We do Carpet re-stretches, Carpet install, Luxury Vinyl planking and we can provide floor leveling if needed as well. We will come out and show you samples, do a measure, and give you an estimate on the spot. From our customer service department to our installers - you will not be disappointed. We attached a small bio about us: My name is Lawrence Whalen, Owner of Excel Flooring, I have been in the flooring business for 20+ years. Our goal is to not only provide quality work but most importantly UNBEATABLE CUSTOMER SERVICE. Here is what we pride ourselves on: CUSTOMER SERVICE - This is our number one priority. We will be upfront, honest, and excel your expectations. We have an excellent customer service department that will get your needs taken care of in a timely manner. NO HIDDEN AGENDA - We will be upfront with any additional services you may require. FAIR PRICING - Excel Flooring currently has low overhead costs and will bring that savings to you! HOMETOWN SERVICE - We are local so you get to connect with real people! We look forward to your business!
Overview

Hired 22 times

1 similar job done near you

Background checked

6 employees

Payment methods

Cash, Credit card, Venmo

Featured Projects

9 photos

  • LVP Flooring

    Carpet Installation

Reviews

Customers rated this pro highly for responsiveness, value, and work quality.

Exceptional 5.0

12 reviews

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Read reviews that mention:


Ray R.

Carpet Installation

Excel Flooring did the replacement of entire carpet in my condo. Larry and Sara had been responsive and upfront from the beginning when it came to giving the quotes. Their work quality was very good, both with the installation of the new carpet and padding. And also with hauling away old carpet and cleaning up after the work. The quality of the carpet they provided was also good. They had the best value out of all the carpet companies I took quotes from.
Jul 13, 2021
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Verified
Jennifer B.

Floor Installation or Replacement

Working with Excel Flooring has been a great experience. The customer service has been exceptional. I decided to avoid the big box store retail chains because of the lack of communication and impersonal process. My experience with Excel has been the opposite. They have quick response and turnaround on the project, answered all my questions and when I wasn’t sure about my selection they came back out with samples to make sure I felt great about my carpet selection! They are also very reasonably priced might I add. They quoted me for another project and I can’t wait to use them when I am ready for that project. All in all a great seamless experience.
Sep 22, 2021
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Verified
Stephen D.

Carpet Removal

Ryan and Larry did a great job removing the carpet at our condo. The office staff was also excellent and very responsive. All around, a job well done!
Aug 26, 2021
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Verified
Maureen A.

Excel Flooring has done several different projects for me. I had carpet installed in my lower level which still looks like new. I had dining, kitchen, hallways, entryways changed to a great quality durable, waterproof laminate (looks like plank wood flooring) which will keep its quality for years. The latest project was a new living room carpeting and down 2 levels of steps. It looks excellent, they did the project in a very timely manner and I knew it would be right!! I would recommend this company to everyone!!
Jul 16, 2021
Cindy L.

Carpet Repair or Partial Replacement

Our move was somewhat of a disaster. We had to cancel our original service date and reschedule. This crew was exceptional to work with to get our job done. Everyone was so professional and went above and beyond in getting our house ready to sell. Thank you so much for standing out in your field!!
Oct 11, 2021
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Verified
Credentials
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Lawrence Whalen

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    All pricing can vary by job size and any additional work that may need to be done. For example: Repairing or replacing an existing sub floor will add cost.

  • What is your typical process for working with a new customer?

    We like to come out and do a measure, provide samples and then email a quote and do a follow up.

  • What education and/or training do you have that relates to your work?

    The owner, Lawrence, has been in the installing flooring industry for over 25 years. He takes pride with the flooring that he uses and installs. He only wants what's best for the customer.

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