FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What sets PureAir Solutions apart from our competitors is that we don’t up-sell products or services. Our prices include inspection and full cleaning of all of your vents and trunklines, as well as your dryer vent, blower motor and evaporator coil. We also offer complementary sanitizing fog with every job!
- What is your typical process for working with a new customer?
Our process is the same for every customer, whether the job is big or small. It starts with a simple phone call, text message or email giving us a brief description of your home and what you would like done. We will then give you an estimate, and once you decide to schedule with us, we show up on time and ready to work.
- What education and/or training do you have that relates to your work?
All of our employees have been fully trained on how an HVAC system operates and have experience on the job. We also have a thorough understanding of our equipment and how it interacts with your system.