FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are very straight forward in our pricing. No tricks or gimmicks. We will come to you FREE of charge to give you an accurate estimate. We allow just enough to get the job done correctly the 1st time. Our goal is to provide you quality products, superior craftsmanship and fair pricing.
- What is your typical process for working with a new customer?
We first will come do an on site appointment free of charge. We bring a large selection of flooring products to show you in your home under your own lights, next to your furniture. At that same time your designer will measure the space and show you many samples of the products you are looking for. Many customers are delighted with the products we carry with us however, we have even more selection back at our wholesale supply showroom if needed. Once you have selected a product we can give you an accurate estimate do your project to your specs.
- What education and/or training do you have that relates to your work?
As the owner of the company, I was born into the family residential remodeling business. I am the 3rd generation family member in the building trades. My passion naturally went into flooring. I have always loved the beautiful finished surface of a stunning floor. I have personally installed, Hardwood, Carpet, Luxury Vinyl. I have been involved in the flooring and building business most of my life.