FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is mainly determined by square footage, then amount of trimming, then the level of difficulty for mowing. Large/steep hills, and lots of trees and other obstacles will inherit slightly higher prices due to the extra attention needed for these areas.
- What is your typical process for working with a new customer?
First I talk to the customer and ask what their needs are. Then, I create a customer profile. We set up a day of the week we will typically complete the services ordered and invoice monthly. We do 99% of our invoicing by email. Credit card payments are easily made at the customers convenience at their home or from their mobile devise.
- What education and/or training do you have that relates to your work?
I have hands on training starting when I was young pushing a reel mower at my childhood home. Also had some mentoring from other professionals in the business I will forever be great fun for. Never too old to learn something. I also have a marketing degree from a local university.