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About
Carroll's Exterior is a Lakeville/Apple Valley, MN. company and has been in business for 30 years. We specialize in all things roofing, siding, and windows. Though we’re proficient in remodeling, we also install roofing and siding for several national and local builders in Minnesota– you may have seen our trucks. With a strong team of crews, salespeople, project managers, and office management there’s no project too big. We value our customers’ satisfaction above everything else and we’ve always maintained an ‘A’ rating on the Better Business Bureau. Alongside our customer service comes our knowledgeable team with all the best and newest products. We don’t believe in cutting corners, so our customers can always expect nothing less than the best in quality and efficiency when it comes to installation.
Our team is also experienced with storm restoration, and we’re very comfortable working with insurance companies. We maintain upstanding relationships with our partners in the industry allowing us the best opportunities for pricing to help keep your cost low.
Some of our customers we meet for the first time under unfortunate circumstances, due to the aftermath of a recent storm which results in storm damage to their roof and or siding. We walk side by side with all our homeowners through whatever steps necessary from meeting with the insurance adjuster, explaining and assisting in the entire process from the day of our initial consult to completion of the project. We're experienced in the handling of insurance claims and will work on your behalf to make sure that any storm damage to your home is covered by your insurance. While we enjoy working with all our customers, it's especially rewarding to see satisfied homeowners where we turn a bad situation into a great one.
Overview
Hired 34 times
Background checked
3 employees
39 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Square cash app.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
Services offered
Work needed
Partial roof replacement
Full roof replacement
Building height
Single-level
Two-story
Three-story
High-rise
New roof type
Asphalt shingles
Metal
Wood shingles or shakes
Slate
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
18 reviews
5
89%
4
6%
3
0%
2
5%
1
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Read reviews that mention:
Abby B.
Nov 3, 2023
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Hired on Thumbtack
I got many quotes for a new roof. I was absolutely dreading this project as so many came here and were dishonest , unprofessional, and talked down or pressured me. Finally Mark U from this company came out, was fast, professional, experienced, honest, upfront and offered the best value by a long shot. I work in real estate and am blown away with how easy and affordable this was to get done. You really should only call mark for a roof or any other exterior issues. Ladies especially! If you live alone and want to feel secure w a remodel/ repair call Mark.
Details: Partial roof replacement • One story • 500 - 1,000 sq ft • Asphalt shingles • Home
Roof Installation or Replacement
Stacy N.
Sep 19, 2023
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Hired on Thumbtack
Mark is very professional and knowledgeable. He took the time to answer questions I had. His crew was punctual, clean, and professional. My roof looks great! Mark helped with my questions and gave me the tools I needed to call my insurance about my coverage. I would recommend Mark and his crew and I would call on them again for future needs.
Details: Full roof replacement • Roof lifespan is over • Roof is cracked or damaged • One story • 500 - 1,000 sq ft • 20 - 30 years old • Asphalt shingles • Home
Roof Installation or Replacement
Paulose J.
Jul 31, 2022
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Hired on Thumbtack
Mark and his team completed the roof work to our satisfaction. Quality of work is excellent. Work was completed on time. Happy to recommend to anyone
Details: Vinyl • Two stories • I would like the pro to buy the siding materials • 2,000 - 3,000 sq ft • Residential
Siding Installation
Matthew K.
Dec 3, 2016
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Hired on Thumbtack
Thorough and honest bid. Mark pointed out a couple things about the previous shingles and roof design (two vent systems cancelling each other out) that other contractors didn't point out. The singles that were on our house had a class action lawsuit and Carroll's Exterior helped file the claim for us. Installers were great and the roof looks amazing!
Roof Installation or Replacement
Emily H.
Jun 14, 2020
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Hired on Thumbtack
The Carroll's Exterior Remodeling team did an exceptional job of installing a new roof for me. Mark was fantastic to work with - quickly recognized that the damage I had was caused by wind and hail and that insurance would cover a new roof. Mark's communication was top notch the whole way through - he understood the insurance process well and he was able to explain it to me clearly. Mark was present for the insurance inspection and worked with my insurance adjudicator on what would be covered and what would not be. In the end, the roof was covered, and it looks great!
In addition, the team did an excellent job with the roofinstall itself. The whole thing only took a day! The team worked quickly and comprehensively, and they took great care in this time of COVID to wear masks and keep their distance. I was very satisfied with their work, and I would absolutely recommend to anyone in need of exterior work.
Details: Shingles or tiles need to be repaired or replaced • Two-story building • No, the project is not covered by an insurance claim • Residential
Roof Repair or Maintenance
Credentials
Background Check
Mark Stevens
FAQs
What education and/or training do you have that relates to your work?
I have a associate of arts degree in businesses from bethany lutheran college in mankato. then received bachelor degree in business, finance and real-estate from university of Denver.
What types of customers have you worked with?
we have worked with all kinds of projects and clients throughout Minnesota. example: we have worked on homes in edina, to small towns in Northern, to farm communities in Southern Minnesota. we will help anyone and everyone.