If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I offer reliable, no-nonsense computer repair and troubleshooting for PCs and laptops. If your computer is slow, crashing, acting strangely, or just not working the way it should, I’ll track down the cause and recommend the most practical fix.
Services include:
- Hardware and software diagnostics and repair
- System upgrades
- Windows issues
- Virus and malware removal
- Performance optimization
- Software installation and driver troubleshooting
As a one-person business, you’ll work directly with me from start to finish. My priorities are simple: fix the problem correctly, explain what I’m doing in plain language, and never sell you anything you don’t need. If you’re ready to get your computer back in shape, feel free to reach out with your issue.
Overview
Hired 19 times
Serves Ballwin, MO
Background checked
1 employee
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, and Venmo.
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
16 reviews
5
94%
4
0%
3
0%
2
0%
1
6%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jennifer B.
3 weeks ago
•
Hired on Thumbtack
Trevor Jackson was completely amazing! He led me through the entire computer remotely and for a very low charge!!! He reminded me what I know too and how to troubleshoot the internal working of the computer!!!! He has been a Godsend!!!!
Details: PC • Desktop • Computer not turning on • At the pro’s location • Remotely (phone or internet)
Computer Repair
Melody L.
2 weeks ago
•
Hired on Thumbtack
Trevor was so patient with me on the phone to diagnose the issue with my computer. He isolated the issue and I'll be getting the part for him to install so that I can get online with my desktop computer. Excellent experience with Trevor who is very knowledgeable and patient. I would highly recommend Trevor to anyone having computer issues.
Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet) • My home, venue, etc.
Computer Repair
Scott B.
1 month ago
•
Hired on Thumbtack
Trevor was tremendous!! Professional, courteous and patient while working through my laptop issue. Highly recommend Trevor
Details: PC • Laptop • System error or blue screen • At the pro’s location • Remotely (phone or internet)
Computer Repair
Susan L.
2 weeks ago
•
Hired on Thumbtack
He stayed working on my computer issues until we came up with solutions
Details: PC • Laptop • System error or blue screen • Remotely (phone or internet)
Computer Repair
Damario S.
2 weeks ago
•
Hired on Thumbtack
trevor really helped me fix my freezing problem with my pc and in great time
Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Trevor Jackson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Some issues are far more complex than they seem, if an issue that seems complex however is actually quite simple, I will refund an appropriate amount so you aren't paying for an elaborate repair that you didn't need!
What is your typical process for working with a new customer?
I'll forward over a list of questions, take in the information, if relative I'd ask for photos of the issue, then I'll analyze and quote a reasonable price!
What education and/or training do you have that relates to your work?
Windows Diagnostics & Repair
Blue Screen & Startup Failure Troubleshooting
BIOS/UEFI & Boot Configuration
Driver & GPU Troubleshooting
Hardware Failure Diagnosis
Power & No-Boot Diagnostics
SSD, RAM & Storage Testing
Wi-Fi & Network Troubleshooting
Windows Recovery & Reinstallation
System File Repair using DISM, SFC & CHKDSK
Device Manager & Hardware Detection
Safe Mode & Advanced Recovery Tools
Data Preservation & Recovery Planning
Remote Technical Support & Customer Guidance
PC Hardware Identification & Compatibility
