The HVAC Guys
The HVAC Guys

The HVAC Guys

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Introduction
We are a family-owned HVAC contractor. We service all types of residential equipment including geothermal. Our goal is to provide you with excellent service. We're not the cheapest but we are experts in our field and believe that you get what you pay for. Check out our reviews on google and facebook.
Overview

Hired 5 times

Background checked

6 employees

17 years in business

Business hours

SunClosedMon8:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Google Pay.

Social media

Facebook

Projects and media

16 photos

Projects and media

16 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Exceptional 5.0

11 reviews

5
100%
4
0%
3
0%
2
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1
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pro avatar
Past Customer
Oct 3, 2020
·

From Google

From Google

We have a geothermal unit. Few can work on those and fewer campiness are good at it. We have had a couple HVAC companies out for repairs and were not happy with the service. So when ours quit working....again : ( we were on the hunt for a new HVAC guy. We had a friend give us Controlled Comforts phone number. We called to have a guy out for service. They were very kind on the phone and talked us through getting our emergency heat going so we could have heat until they could make it out later that day. The technician called us with at 30 min heads up when he was on the way. He arrived on time and he really knew his stuff! He had us up and going to 100% in a few minutes. He even completed a full tune-up of the system and made adjustments( none of the other companies did this for us). The price was reasonable for a Geo HVAC service. Before he left we talked about the Comfort Club membership. After talking to my wife were are going to have Controlled Comfort out 2 times a year for preventative maintenance. We really feel that will help keep our unit running strong. After he left our unit hasn't had any issues, in fact it has worked better than the day installed after he changed some settings in the unit. I will be a Controlled Comfort customer for life!
The HVAC Guys's reply
Hey Nathan! Thanks for the review! We look forward to seeing you in the spring for your Comfort Club maintenance!
pro avatar
Past Customer
Sep 29, 2020
·

From Google

From Google

As a real estate professional and a homeowner I had to find a trustworthy Company to take care of my clients and I. Controlled Comfort has done tons of work for my clients, my personal homes, & my investment properties! Marc knows what he is doing and can be trusted.
The HVAC Guys's reply
Thanks Dakota! Its always a pleasure working with The Chapin Team. We are looking forward to your next project!
pro avatar
Past Customer
Oct 3, 2020
·

From Google

From Google

Marc was fast, friendly, and professional! He was able to diagnose the issue with my outdoor unit, order parts, and make repairs quickly. This is an honest contractor who stands behind the quality of their work, I highly recommend them!
The HVAC Guys's reply
Kyle, Thanks for the review! So happy we could take care of your needs. I hope you enjoy your new home. Don't forget to check out our Comfort Club Membership for special deals and preventative maintenance on your new equipment to keep it in like new condition.
pro avatar
Past Customer
Oct 3, 2020
·

From Google

From Google

My house is always perfect temperature and you wouldn't know it by looking at my utility bills. Controlled Comfort is synonymous with efficiency in every way. My whole family uses them now too. 10 out of 5 stars!
The HVAC Guys's reply
Thanks Molly! Have you looked into our Comfort Club? Its a preventive plan to keep your unit running great. Check out our web page or call us for more info.
pro avatar
Past Customer
Oct 3, 2020
·

From Google

From Google

I've know Mark for a while and would recommend him for any of your H&A needs. I own rentals and have used his services several times and have recommend him to my friends and they were impressed. One of my friends that owns several rentals and have their own H&A team, had Mark come and figure issues out they couldn't. Contact him, you'll be impressed. Danny Johnson
The HVAC Guys's reply
Thanks Danny! We love those referrals! We give a $50 referral pay-out when one of your friends uses us for a unit replacement.
Credentials
Background Check

Marc Sutcliffe

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Service call fee $98

  • What is your typical process for working with a new customer?

    We get your contact info and address. Then get you on the schedule for the repair or replacement.

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