9. Angie's Helping Hands Cleaning Service
- 23 years in business
- 43 hires on Thumbtack
"My bid was for a move out/deep cleaning of our house prior to an open house. I did a lot of surface cleaning several days prior for listing photos, but I wanted the house deep cleaned before the open house (it was just staged, so fairly empty). Most floors, bathrooms and cabinets/appliances looked good, but under furniture wasn't cleaned. Also, the unfinished part of our basement wasn't cleaned (I had swept, but made the mistake of assuming a move out/deep clean would include this since my bid included the square footage for it..she didn't think this part of the house needed to be cleaned, which I learned in communication after the fact when I contacted about things that were overlooked). A quick look around and light fixtures and hinges were also still dusty and blinds were "wiped down" but not thoroughly cleaned. She said everything was vacuumed (and I vacuumed several days prior), but one of the two rugs was still dirty. Now I'm going to have to take off work to clean what I paid to have cleaned. Very frustrated, and I communicated this but just got a 'sorry for the misunderstanding.' She did a good job on what was done, but the scope of work that was requested was not completed."